Local Resources

Food and senior services


Where to get school meals

Information is from the Nevada Department of Agriculture (NDA) and from individual districts. The NDA is putting out updated information from school districts as sites are confirmed. 

Sites and times are subject to change and will be updated as that information is made available. 

Carson City School District

School meals sites ceased operations June 3, 2020.

Meals will continue to be served at the Boys and Girls Club of Western Nevada, 1870 Russell Way, Carson City, NV 89706.

Churchill School District

Summer meal services are available from June 1 through August 7.

Meals will be served Monday through Friday at the following locations:

North:

  • Churchill Village: 8:20 a.m. – 8:30a.m.
  • Old River Rd: 8:35 a.m. – 8:45 a.m.

South:

  • Lone Tree Rd./Allen Rd.: 8:15 a.m. – 8:30 a.m.

East:

  • Rio Vista Dr: 8:25 a.m. – 8:35 a.m.
  • Reservation Rd: 8:50 a.m. – 9:10 a.m.
  • NASF: 9:30 a.m. – 9:45 a.m.

West:

  • OK Trailer Park: 8:25 a.m. – 8:35 a.m.
  • Fallon RV Park: 8:40 a.m. -8:50 a.m.
  • Leetville Junction: 8:55 a.m. – 9:05 a.m.
  • Soda Lake Rd: 9:20 a.m. – 9:35 a.m.
  • Silver State Ave/Gummow Dr: 9:50 a.m. – 10:00 a.m.

Town Locations:

  • Serpa Place: 8:20 a.m. – 8:30 a.m.
  • Auction Rd: 8:35 a.m. – 8:45 a.m.
  • Laura Mills Park: 8:50 a.m. – 9:00 a.m.
  • Oat Park: 9:05 a.m. – 9:20 a.m.

School Sites (10:00 a.m. – 10:30 a.m.):

  • CCHS: #1 Greenwave Circle
  • Numa: 601 Discovery Dr
  • Northside: 340 Venturacci Ln

Clark County School District

Clark County has released a list of 35 locations where meals will continue to be provided. Food is available between 7 a.m. and 10 a.m. Monday through Friday, and a school-age child must be present for the food to be distributed.

Meal service will be provided at least through June 30 and may continue longer depending on need.

Families can find out which site they are closest to on the CCSD Nutrislice website.

The schools where meals are provided are:

  • Basic HS: 400 Palo Verde Dr., Henderson, NV 89015
  • Bennett ES: 2750 S. Needles Hwy., Laughlin, NV 89029
  • Bridger MS: 2505 N. Bruce St., North Las Vegas, NV 89030
  • Canyon Springs HS: 350 E Alexander Rd., North Las Vegas, NV 89032
  • Centennial HS: 10200 Centennial Pkwy., Las Vegas, NV 89149
  • Chaparral HS: 3820 Annie Oakley Dr., Las Vegas, NV 89121
  • Cheyenne HS: 3200 W Alexander Rd., North Las Vegas, NV 89032
  • Cimarron-Memorial HS: 2301 N Tenaya Way, Las Vegas, NV 89128
  • Clark HS:4291 W Pennwood Ave, Las Vegas, NV 89102
  • Del Sol Academy: 3100 E. Patrick Ln., Las Vegas, NV 89120
  • Desert Pines HS: 3800 E Harris Ave, Las Vegas, NV 89110
  • Eldorado HS: 1139 N. Linn Ln., Las Vegas, NV 89110
  • Green Valley HS: 460 Arroyo Grande Blvd., Henderson, NV 89014
  • Hughes MS: 550 Hafen Ln., Mesquite, NV 89027
  • Indian Springs HS: 400 Sky Rd., Indian Springs, NV 89108
  • Las Vegas HS: 6500 E Sahara Ave, Las Vegas, NV 89142
  • Lyon MS: 179 S. Andersen, Overton, NV
  • Manch ES: 4351 Lamont St., Las Vegas, NV 89115
  • Matt Kelly ES: 900 N. J St., Las Vegas, NV 89106
  • Mitchell ES: 900 Avenue B, Boulder City, NV 89005
  • Mojave HS: 5302 Goldfield St., North Las Vegas, NV 89031
  • Paradise ES: 900 Cottage Grove Ave., Las Vegas, NV 89119
  • Petersen ES: 360 Cambridge St., Las Vegas, NV 89169
  • Sandy Valley HS: 1420 E. Pearl Ave., Sandy Valley, NV 89019
  • Shadow Ridge HS: 5050 Brent Ln., Las Vegas, NV 89131
  • Sierra Vista HS: 8100 W Robindale Rd., Las Vegas, NV 89113
  • Silverado HS: 1650 W Silver Hawk Ave, Las Vegas, NV 89123
  • Spring Valley HS: 3750 S Buffalo Dr., Las Vegas, NV 89147
  • Sunrise Mountain HS: 2575 N. Los Feliz St., Las Vegas, NV 89156
  • Ute Perkins ES: 1255 Patriots Way, Moapa, NV 89025
  • Valley HS: 2839 S. Burnham Ave., Las Vegas, NV 89169
  • Veteran’s CTA: 2531 Vegas Dr., Las Vegas, NV 89106
  • West Prep Academy: 2050 Sapphire Stone Ave., Las Vegas, NV 89106
  • Whitney ES: 5005 Keenan Ave., Las Vegas, NV 89122
  • Wynn ES: 5655 Edna Ave., Las Vegas, NV 89146

Douglas County School District

Meals are no longer available at any site except the Lake site as of June 3, 2020.

The Lake site will continue operation through June 17, 2020.

After county sites close, qualifying families can receive food at the Carson Valley Community Food Closet through the Backpack Buddies Program. For more information, call (775) 782-3711.

Elko County School District

Meals will be served throughout the summer and are available between 10:00 a.m. and 12:00 p.m. via curbside pick-up.

The schools where meals will be provided are:

  • Southside Elementary School: 501 S 9th St, Elko, NV 89801
  • Carlin Combined Schools: 552 8th st, Carlin, NV 89822
  • Wells Combined Schools: 1378 Lake Ave, Wells, NV 89835
  • West Wendover High School: 2055 Elko Ave, West Wendover, NV 89883
  • Jackpot Combined School:2201 Progressive Dr, Jackpot, NV 89825
  • Owyhee Combined School: 100 Academic Way, Owyhee, NV 89832

Esmeralda County School District

Drive-thru and walk-up meals are expected to be available beginning Monday, March 23.

The schools where meals will be provided are:

  • Dyer Elementary School: Hwy 264 MM 11, Dyer, NV 89010
  • Goldfield Elementary School: 5th and Ramsey, Goldfield, NV 89013
  • Silver Peak Elementary School: 501 Galena Dr, Silver Peak, NV 89047

Eureka County School District

Information not yet released

Humboldt County School District

Meals are available for all students ages 18 and younger. Families will be able to pick up lunch and breakfast for the following day between 11:00 a.m. and 12:30 p.m. every school day until June 8, 2020.

The schools where meals will be provided are:

  • Grass Valley Elementary School: 6465 Grass Valley Rd, Winnemucca, NV 89445
  • Lowry High School: 5375 Kluncy Canyon Rd, Winnemucca, NV 89445
  • Winnemucca Grammar School: 522 Lay St, Winnemucca, NV 89445

Additionally, meals will be provided at:

  • Dutchman Acres Fire House
  • Golconda Firehouse
  • Dirt lot next to the Maverick across from the Post Office
  • McDermitt Elementary School
  • Paradise Ranchos (95)
  • Pioneer Park
  • Sawtooth in Orovada

HCSD Nutrition Services can be reached at (775) 623-8109.

Beginning June 8, 2020 the Boys and Girls Club of Winnemucca will take over meal site operations. More information to come.

Lander County School District

Families are able to pick up breakfast and lunch between 10 a.m. and 11 a.m. at Battle Mountain Elementary School, 650 Altenburg Ave, Battle Mountain, NV 89820.

Lincoln County School District

Meal sites ceased operations on May 21, 2020.

Lyon County School District

School meal sites ceased operations as of June 3, 2020.

Meal distribution will be taken over by the Boys and Girls Club at sites in Yerington, Dayton, and Silver Springs. Children ages 0-18 do not need to be club members in order to receive food.

8:00 a.m. breakfast, 12:00 p.m. lunch:

  • Yerington: 124 N Main St, Yerington, NV 89447
  • William N. Pennington Teen Center: 140 N Main St, Yerington, NV 89447
  • Dayton Elementary School: 285 Dayton Valley Rd, Dayton, NV 89403
  • Sutro Elementary School: 190 Dayton Village Parkway, Dayton, NV 89403
  • Riverview Elementary School: 1200 Ferretto Parkway, Dayton, NV 89403

8:30 a.m. breakfast, 12:30 p.m. lunch:

  • Silver Springs: 3900 Spruce Ave, Silver Springs, NV 89429

Mineral County School District

School meal sites ceased operations May 28, 2020.

Meal distribution will be taken over by the Mineral County Boys and Girls Club at sites in Yerington, Dayton, and Silver Springs. Children ages 0-18 do not need to be club members in order to receive food.

8:00 a.m. breakfast, 12:00 p.m. lunch:

  • Yerington: 124 N Main St, Yerington, NV 89447
  • William N. Pennington Teen Center: 140 N Main St, Yerington, NV 89447
  • Dayton Elementary School: 285 Dayton Valley Rd, Dayton, NV 89403
  • Sutro Elementary School: 190 Dayton Village Parkway, Dayton, NV 89403
  • Riverview Elementary School: 1200 Ferretto Parkway, Dayton, NV 89403

8:30 a.m. breakfast, 12:30 p.m. lunch:

  • Silver Springs: 3900 Spruce Ave, Silver Springs, NV 89429

Nye County School District

Meals are available Monday, Wednesday, and Friday each week through June 30, 2020.

The schools where meals will be provided are:

  • Pahrump Valley High School: 9:00 a.m. – 11:00 a.m.
  • Rosemary Clarke Middle School: 9:00 a.m. – 11:00 a.m.
  • Floyd Elementary School: 9:00 a.m. – 11:00 a.m.
  • Hafen Elementary School: 9:00 a.m. – 11:00 a.m.
  • JG Johnson Elementary School: 9:00 a.m. – 11:00 a.m.
  • Manse Elementary School: 9:00 a.m. – 11:00 a.m.
  • Mt Charleston Pre-K: 9:00 a.m. – 11:00 a.m.
  • Beatty Elementary School: 9:00 a.m. – 11:00 a.m.
  • Amargosa: General Store, Dairy, Post Office, starting at 10:00 a.m.
  • Tonopah High School: 10:00 a.m. – 11:00 a.m.
  • Round Mountain School: 10:00 a.m. – 12:00 p.m.
  • Gabbs School: 10:00 a.m. – 11:00 a.m.
  • Yomba Tribe: Delivery, starts at 10:00 a.m.

Pershing County School District

Meals will be provided Monday through Thursday.

The schools where meals will be provided are:

  • Pershing County Middle School: 1295 Elmhurst Ave, Lovelock, NV 89419, 11:00 a.m.- 12:30 p.m.
  • Rye Patch Firehouse parking lot: Old Victory Hwy, Lovelock, NV 89419, 10:30 a.m. – 11:00 a.m.
  • Imlay Elementary School parking lot: 380 Main St, Imlay, NV 89418, 11:30 a.m. – 12:00 p.m.

Storey County School District

Storey County children and families are being redirected to Food Bank of Northern Nevada’s Washoe County resources.

All Storey County children will have access to Washoe County’s meals programs.

Washoe County School District

Meals are available in partnership with Food Bank of Northern Nevada and will continue operating throughout the summer. Times vary depending on the site.

All Weekdays, 11:00 a.m. – 12:30 p.m.:

  • Incline Elementary School: 915 Northwood Blvd, Incline Village, NV

Monday/Thursday:

  • Bernice Mathews Elementary School: 2750 Elementary Drive, Reno, NV, 9:00a.m. -10:00 a.m.
  • Virginia Palmer Elementary: 5890 Klondike Dr, Sun Valley, NV, 9:00 a.m.-10:00 a.m.
  • Greenbrae Elementary: 1840 4th St, Sparks, NV, 10:30 a.m.-12:00 p.m.
  • Lois Allen Elementary School: 5155 McGuffey Rd, Sun Valley, NV, 11:00 a.m. – 12:00 p.m.
  • Alice Smith Elementary: 1070 Beckwourth Dr, Reno, NV, 11:00 a.m. – 12:00 p.m.
  • Libby Booth Elementary: 1450 Stewart St, Reno, NV, 11:00 a.m. – 12:00 p.m.
  • Evelyn Mount Community Center: 1301 Valley Rd, Reno, NV, 11:00 a.m. -12:00 p.m.
  • Cold Springs Middle School: 18235 Cody Ct, Reno, NV, 11:00 a.m. – 12:30 p.m.
  • Rita Cannan Elementary: 2450 Cannan St, Reno, NV, 12:30 p.m. – 1:30 p.m.
  • Duncan STEM Academy: 1200 Montello St, Reno, NV, 12:30 p.m. – 1:30 p.m.
  • Echo Loder Elementary: 600 Apple St, Reno, NV, 12:30 p.m. – 1:30 p.m.
  • Sun Valley Elementary: 5490 Leon Dr, Sun Valley, NV, 12:30 p.m.-1:30 p.m.

Tuesday/Friday:

  • Double Diamond Elementary School: 1200 South Meadows Pkwy, Reno, NV, 9:00 a.m. – 10:00 a.m.
  • Agnes Risley Elementary: 1900 Sullivan Lane, Sparks, NV, 9:00 a.m. – 10:00 a.m.
  • Nancy Gomes Elementary: 3870 Limkin St, Reno, NV 11:00 a.m. – 12:30 p.m.
  • Dodson Elementary School: 4355 Houston, Reno, NV, 11:00 a.m. – 12:00 p.m.
  • Lincoln Park Elementary School: 201 Lincoln Way, Sparks, NV, 11:00 a.m. – 12:00 p.m.
  • Desert Heights Elementary School: 13948 Mt. Bismark St, Reno, NV, 11:00 a.m. – 12:00 p.m.
  • Smithridge Elementary School: 4801 Neil Rd, Reno, NV, 11:00 a.m. – 12:00 p.m.
  • Robert Mitchell Elementary School: 1216 Prater Way, Sparks, NV, 11:00 a.m.- 12:00 p.m.
  • Maxwell Elementary School: 2300 Rock Blvd, Sparks, NV, 12:30 p.m. – 1:30 p.m.
  • Anderson Elementary School: 1055 Berrum Ln, Reno, NV, 12:30 p.m. – 1:30 p.m.
  • Donner Springs Elementary School: 5125 Escuela Way, Reno, NV, 12:30 p.m. – 1:30 p.m.
  • Elmcrest Elementary School: 855 McDonald Dr, Reno, NV, 12:30 p.m. – 1:30 p.m.
  • Kate Smith Elementary School: 1925 F St, Sparks, NV, 12:30 p.m. – 1:30 p.m.

White Pine County School District

All students in White Pine County are able to pick up free lunch and breakfast for the following day at one of seven locations. Families in rural areas who cannot access these sites can call the district office at (775) 289-4851 to set up delivery.

The sites and times where meals are provided are:

  • Cherry Creek: Normal bus stop, 11:30 a.m.- 12:00 p.m.
  • Lages Station: Gas station, 12:30 p.m.- 1:00 p.m.
  • McGill Elementary School: 25 Avenue F, McGill, NV 89318, 11:30 a.m.- 12:30 p.m.
  • Baker Elementary School: 120 Main St, Baker, NV 89311, 11:30 a.m.- 12:30 p.m.
  • Lund Elementary School: 301 E 2nd, Lund, NV 89317, 11:30 a.m.- 12:30 p.m.
  • Ruth Community Center: 20-28 Main St, Ruth, NV 89319, 11:30 a.m.-12:30 p.m.
  • White Pine High School: 1800 Bobcat Dr, Ely, NV 89301, 11:00 a.m.- 2:00 p.m.

Meal distribution and delivery

Non-profits are operating food banks and delivery services through the following methods. Specific times at each location may change day-to-day.

Northern Nevada

Food Bank of Northern Nevada is continuing to operate in Washoe County and surrounding counties.

Households can determine what distribution site is closest to them at either of the above links or by calling (775) 331-3663.

Food Bank of Northern Nevada are also operating the Kid’s Cafe program on either Mondays and Thursdays, or Tuesdays and Fridays for children 1-18 years old. Children will be provided with 3 days’ worth of meals at a time.

Kid’s Cafe is operating at 20 sites in the Reno/Sparks Area.

Healthy Communities Coalition of Lyon and Storey Counties is operating three food pantries in Lyon County. Following is the newest update to location and hours:

  • Dayton Food Pantry: 209 Dayton Valley Rd, Dayton, NV 89403, Tuesday through Thursday, 10:00 a.m. to 4:00 p.m.
  • Silver Stage Food Pantry in Silver Springs: 1775 US Highway 50 East, Silver Springs, NV, 89429, Wednesday and Thursday, 10:00 a.m. to 4:00 p.m.
  • Yerington Food Pantry: 124 W Bridge St, Yerington, NV 89447, Tues at 2:00 p.m. to 5:00 p.m., Wed at 10:00 a.m. to 5:00 p.m., and Thurs at 10:00 a.m. to 1:00 p.m.

Delivering with Dignity is now available in Reno/Sparks for those in low-income households who are at a higher risk of contracting the virus, including seniors and those with underlying medical conditions and their family members living in the same household.

Those with questions about qualifying for meals should call (775) 391-0525.

Southern Nevada

In addition to school meal sites, Three Square Food Bank has set up 43 emergency food distribution sites across Southern Nevada. Three Square has temporarily suspended normal food distribution to any agency partners that are not on the emergency distribution list.

The non-profit also has services available for seniors. Between 9 a.m. and 5 p.m. Monday through Friday, anyone in Southern Nevada over the age of 60 can speak to an advocate at (702) 765-4030 to help determine what services are available to help them access food.

Delivering with Dignity is also available in Clark County for those in low-income households who are at a higher risk of contracting the virus, including seniors and those with underlying medical conditions and their family members living in the same household.

Those with questions about qualifying for meals should call (888) 603-3548.

Senior services

Nevada COVID-19 Aging Network (Nevada CAN) is a website available through Nevada 2-1-1 which allows elders and caregivers to request help in specific areas of need.

The network focuses on three areas of need:

  • Essentials for daily living (food, prescription medications, etc)
  • Telehealth services
  • Social support services

In addition to the website, seniors can access services by calling 2-1-1 or 1 (866) 535-5654 or texting their zip code to 898211.

Senior shopping

Smith’s food and drug stores are offering special shopping hours for seniors. On Mondays, Wednesdays, and Fridays from 7:00 a.m. to 8:00 a.m., stores will be open only to seniors, allowing them to avoid busier shopping times.

Additionally, Smith’s is waiving the pick-up fee for
curbside pickup online orders for customers who are over 60 years of age. The
fee waiver will last through April 18, 2020.

Smith’s will continue its temporary store hours of 8:00 a.m. to 10:00 p.m. for all other customers until further notice and are evaluating the option of extending pharmacy hours for seniors.

These stores are also offering accommodations to seniors:

  • Target: Senior hour Wednesdays,  8:00 a.m.- 9:00 a.m.
  • Dollar General: Senior hour every day, 8:00 a.m.- 9:00 a.m.
  • Whole Foods: Senior hour every day, 8:00 a.m.- 9:00 a.m.


Health care, recovery, and insurance

Virtual urgent care visits

Dignity Health- St. Rose Dominican is launching Virtual Care Anywhere, a virtual urgent care service available for anyone in Nevada experiencing COVID-19 symptoms.

Services can be used on the website, through the Virtual Care Anywhere app, or by calling (855) 356-8053 and using the coupon code COVID19. The $35 per-visit service fee is being waived for any patient who thinks they may be experiencing COVID-19 symptoms.

The typical wait time for patients after requesting an appointment is 15-30 minutes, but a high demand may result in a longer wait.

Anyone experiencing severe symptoms, such as high fever or difficulty breathing, should contact 911 or visit the nearest care site.

Special enrollment period open for insurance through state health insurance exchange

Nevadans will be able to enroll in health insurance plans through the Silver State Health Insurance Exchange between March 17 and April 15 as part of a limited exceptional circumstance special enrollment period.

Those seeking to enroll are encouraged to contact the exchange’s customer service center between 9 a.m. and 5 p.m. Monday through Friday at (800) 547-2927. The call center is also extending its hours on Saturday and Sunday from 10 a.m. to 2 p.m. from March 21 through April 15, except Easter Sunday.

The exchange is also reminding people that there are other qualifying life events that allow someone to enroll in insurance through the state’s exchange — including marriage, birth of a child, moving, loss of health insurance or Medicaid denial — outside of the special enrollment period.


Addiction and recovery resources

As a result of social distancing requirements, many in-person recovery meetings are being cancelled or postponed. There are multiple online alternatives available for those in the recovery community.

The Foundation for Recovery in Nevada has resources available for those in both Northern and Southern Nevada. Their recovery community centers can be reached at:

  • Northern Nevada: (775) 384-9513
  • Southern Nevada: (702) 257-8199

Their recovery support warm line is also staffed 7:00 a.m. to 7:00 p.m. Monday through Friday and can be reached at 1-800-509-7762.

Alcoholics Anonymous has a compiled document with digital resources including a link to a directory of online meetings.

Virtual NA also provides a directory of narcotics anonymous meetings accessible online or by phone.

In the Rooms, a social online recovery community, provides resources including blogs, direct messaging, and online live meetings.


Free dental care for children whose parents have been laid off

Dr. Steven DeLisle, a pediatric dentist in Las Vegas, said that Children’s Dentistry of Las Vegas is now offering free dental care for Southern Nevada children whose parents have been laid off because of the coronavirus pandemic. Children’s Dentistry has nine offices spread throughout the Las Vegas Valley and Pahrump.

DeLisle said that parents wishing to schedule services should call (702) 99-TOOTH (998-6684) to be routed to the closest office to their home.

Rent and Utilities


Evictions

Nevada Legal Services is providing information about Nevada courts and what courts have issued administrative orders to stay evictions.

The following courts have issued orders to stay evictions:

  • Reno Justice Court
  • Carson City Justice Court
  • Las Vegas Justice Court
  • North Las Vegas Justice Court
  • Sparks Justice Court
  • Canal, Dayton, and Walker River Township Justice Courts

Anyone who receives an eviction notice is encouraged to contact Nevada Legal Services.

Northern Nevada:

  • Reno* Office: (775) 284-3491
  • Reno* Tenants’ Rights Center: (775) 284-3491 x. 316
  • Indian Law Project: (775) 284-3491
  • Elko Office: (775) 753-5880
  • Carson City Office: (775) 883-0404
  • Yerington Office: (775) 463-1222

Southern Nevada:

  • Las Vegas** Office: (702) 386-0404
  • Las Vegas Tenant’s Rights Center: (702)383-6095

*Serves Washoe, Carson City, Douglas, Churchill, Eureka, Humboldt, Pershing, White Pine, Lander, Mineral, Elko, Storey, and Lyon Counties

**Serves Clark, Nye, Lincoln, White Pine, and Esmeralda Counties

City of Reno rental assistance program

The City of Reno will be providing financial assistance to applicants financially affected by COVID-19 and the business shut down as long as applicants can prove they have income to sustain the household once the assistance period ends.

Applicants must meet the income guideline of 80 percent Area Media Income or below and meet one of the following criteria:

  • Homeless- staying in a place not meant for human habitation
  • Homeless- staying in an emergency shelter
  • Fleeing domestic/partner violence
  • Leaving a transitional housing program
  • Facing eviction within 30 days
  • Doubled up and must leave current housing
  • Sudden significant loss of income
  • Unpaid bills that will lead to eviction

To apply, contact Jamie Peek at (775) 530-9050 or [email protected] or Jessica Hillman at (775) 657-4619 or [email protected].


Mortgage Assistance

The following institutions are offering Mortgage assistance:

Additionally, these institutions encourage members to reach
out for more information:


Utility information

The Nevada Public Utilities Commission has a webpage devoted to utility shutoff information for the following categories:


Electric utility information

NV Energy

NV Energy has temporarily suspended disconnections for non-payment and will be working with customers who have been economically impacted by COVID-19 by waiving deposits and fees for late payments and providing payment plans.

In Southern Nevada, the company has expanded project REACH, which was previously established to assist senior citizens, to cover any adult who meets certain income requirements, or has been financially impacted by COVID-19.

In Northern Nevada, the company is offering energy bill assistance through its Special Assistance Fund for Energy program.

More information on these programs can be found at NVenergy.com/assistance.

NV Energy can be reached at:

  • Southern Nevada: (702) 402-5555
  • Northern Nevada: (775) 834-4444

City of Boulder City

The City of Boulder City will be suspending
utility disconnections on a case-by-case basis. Residents can contact (702)
293-9244 to discuss potential suspension.

Overton Power District

Overton Power District 5 is suspending all service disconnections and penalties for late and missed payments for those directly affected by COVID-19, including customers:

  • Under self-quarantine orders
  • Who have contracted COVID-19
  • Have been furloughed from work

These suspensions also apply to the district’s local business partners. Customers and can reach the Overton office at (702) 397-2512 and the Mesquite office at (702) 346-5710 to discuss payment arrangements.

Additionally, the following organizations have closed their
physical offices:


Natural gas utility information

Amerigas

Amerigas will not be shutting off any Nevada customers’ propane supplies for non-payment.

Southwest Gas

Southwest Gas is suspending all service disconnections indefinitely. The company is also offering flexible payment options which can be managed online or by contacting customer assistance at (877) 860-6020.

Wendover Gas

Wendover Gas is continuing to fill residential and commercial tanks, but the company is not scheduling stove installation, conversions, or repairs for customers.  

Emergency gas leaks and concerns will still be handled.

Additionally, the company is asking customers to pay by phone at (775) 664-2291 or online rather than coming into the office.


Telecommunications utility information

AT&T

AT&T will not terminate the service of any wireless, home phone or broadband customer for non-payment due to COVID-19 disruptions. Additionally, the company is waiving late payment fees and domestic wireless plan overage charges for data, voice or text for residential or small business customers.

Customers affected by COVID-19 can reach the company at (800) 288-2020 for assistance.

AT&T will also be keeping public Wi-Fi hotspots open, providing unlimited internet data to all consumer home internet wireline customers, as well as Fixed Wireless Internet.

Webex Meetings with AT&T are free for 90 days for new Webex customers to help businesses with remote working.

CenturyLink

CenturyLink is temporarily waiving late fees and not terminating residential or small business customer’s services due to financial circumstances related to COVID-19. They are also suspending data usage limits.

Charter Communications

Charter is offering 60 days of free Spectrum broadband and Wi-Fi access and waiving installation fees for all households with K-12 or college students who do not already have Spectrum subscriptions. Those wishing to enroll can call (800) 488-8395.

Low-income households without school-aged children can also access Spectrum Internet Assist, a low-cost broadband program.

Additionally, Charter is opening its Wi-Fi hotspots for public
use.

Cox Communications

Cox is temporarily pledging not to terminate services for any residential or small business customer due to non-payment as a result of COVID-19 disruptions. It will also waive late fees and open Cox Wi-Fi hotspots for public use.

Cox’s low-income broadband program, Connect2Compete,
which is available to qualified low-income households with K-12 students, is
now offering its first two months free.

Filer Mutual

Filer Mutual has closed its in-person office and is asking customers to pay online, over the phone a (775) 755-2301, at a dropbox, or through the mail.

Frontier Communications

Frontier is temporarily pledging not to terminate services for any residential or small business customer due to non-payment as a result of COVID-19 disruptions. It will also waive late fees and open Frontier Wi-Fi hotspots for public use.

Customers can view Frontier’s additional offers online.

871 Coronado Center Dr. Suite 200 Henderson NV 89182
702-449-8145
[email protected]

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